Privacy Policy

Last updated: October 2026

Charlotte King Art respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, stored and disclosed when you visit charlottekingart.com.au, make a purchase, join the Studio List or contact Charlotte King Art.

Information we collect

We may collect personal information that you provide directly to us, including your:

  • name

  • email address

  • phone number

  • billing and shipping address

  • order and purchase details

  • information you provide when making an enquiry or requesting a commission

  • email marketing preferences

When you visit the website, certain technical information may also be collected automatically, such as your IP address, browser type, device information, pages visited and information about how you interact with the website.

Payment information is processed securely by third-party payment providers. Charlotte King Art does not directly store your complete credit or debit card details.

How we use your information

We may use your personal information to:

  • process, fulfil and deliver orders

  • communicate with you about your order

  • respond to enquiries and commission requests

  • provide customer service

  • send Studio List emails, new artwork releases, early access and other updates where you have chosen to receive them

  • operate, maintain and improve the website

  • understand how visitors use the website

  • prevent fraud or misuse

  • meet our legal, accounting and tax obligations

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

How we collect your information

Personal information may be collected when you:

  • place an order through the website

  • sign up to the Studio List

  • submit an enquiry or contact form

  • enquire about a commission

  • communicate with Charlotte King Art by email or through social media

  • browse or interact with the website

Some information is collected automatically through cookies and similar technologies.

Cookies and website analytics

This website is hosted by Squarespace. Squarespace uses cookies and similar technologies to help the website function securely and effectively.

The website may also use analytics and performance cookies to help us understand website traffic and how visitors interact with the site.

Where required, you can manage your cookie preferences through the cookie banner displayed on the website. You can also control cookies through your browser settings, although disabling certain cookies may affect how the website functions.

Sharing your information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers where necessary to operate the business and provide our services. These may include:

  • Squarespace, which hosts and operates the website and online store

  • payment processing providers

  • email marketing providers

  • printing and framing partners used to produce fine art prints

  • delivery and courier providers

  • analytics and advertising services, where used

  • professional advisers or service providers where reasonably necessary for accounting, legal or business purposes

We only share information that is reasonably necessary for these providers to perform their services.

Some service providers may process or store information outside Australia. Their handling of personal information is subject to their own privacy policies and applicable privacy laws.

Fine art print orders

Some fine art prints may be produced, framed, packaged and/or dispatched by a specialist printing or fulfilment partner. Where necessary to fulfil your order, relevant information such as your name, delivery address and order details may be provided to that partner.

How we protect your information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.

The website and online store are hosted through established third-party service providers that use security measures designed to protect customer information and online transactions.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business and accounting records, meeting legal obligations and resolving disputes.

If you subscribe to the Studio List, we may retain your email address until you unsubscribe or ask us to remove your information.

Accessing or correcting your information

You may contact us if you would like to access, correct or update personal information we hold about you.

You may also ask us to delete personal information where appropriate, subject to any information we are required to retain for legal, accounting or business purposes.

Third-party websites

The website may contain links to third-party websites or services. Charlotte King Art is not responsible for the privacy practices or content of those third-party websites, and we encourage you to review their privacy policies separately.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the website, our business practices, service providers or legal requirements.

The latest version will always be available on this page, with the date of the most recent update shown at the top.

Contact

If you have any questions about this Privacy Policy, would like to access or correct your personal information, or have a concern about how your information has been handled, please contact:

Charlotte King Art
Sydney, NSW, Australia
Email: hello@charlottekingart.com.au

We will aim to respond to privacy enquiries or concerns within a reasonable timeframe.